Behind The Host with Kat Pape

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Transcript from the Episode

[00:00:00] Liam: Cool. So we are here for another episode of behind the host and we are joined this time by Kat Pape. Who's the founder and CEO of B B equity group been managing short-term let, since 2014, she is an advocate of green cleaning. And we're gonna dive into that today. Uh, she's a pioneer of, uh, of, of, of how they do the green cleaning and also soon to be author with hospitable hosts, which is really cool.

[00:00:27] Liam: So we're gonna dive into that today as. , uh, one of the things which I really want to talk about is your tech and your tech stack and how that's helped you to, to grow your business. So, first of all, Kat, thank you for joining me. And, uh, yeah, let's get started by you telling us a bit about you, your business and how you got started hosting.

A little about Kat and her business

[00:00:47] Kat: Hi, Liam. Yeah, thanks for having me. Um, so yeah, my name's KA Poppe and I'm in the Pacific Northwest here in the us and, uh, basically the Seattle Puget sound area, as well as Spokane and, um, How I got started hosting. It's basically, um, drama, life drama hits, and, uh, but it started with my background. So my background is in, uh, as being an entrepreneur business owner, um, since I was 24 and I had, um, multiple retail stores starting with a, an English tea.

[00:01:27] Kat: In San Antonio. And then I had mid to high end furniture stores, including interior design here in the Pacific Northwest. Um, but when I was 33, I had a massive stroke, lost my speech and my memory, um, of. Few years later, they diagnosed me with a rare, um, high mortality rate disease called Cushing's disease.

[00:01:49] Kat: And so at that point, my husband of 18 years said, see, ya takes all the money and leaves . And so, um, I find myself pinless and I'm able to function. Post-op much less, you know, able to work. And so I had this home. And I had long term renters in there and they were pulling their shenanigans and I had an acquaintance suggest that I do short term rentals.

[00:02:17] Kat: And so I watched the market for six months and I said, you know, this is doable. It's terribly scary. Cuz I've never done anything like it before. You're letting people into the home that I cannot afford to live in . And so, um, I went for it. I did a business plan. I turned my house into a vacation rental and, uh, discovered that I love it.

[00:02:44] Kat: I'm I'm very good at it. It kind of combined all of my past experience. Um, in one you. In one, um, market. And, um, so while I had myself in 2014, so while I had my personal home set up as a short term rental, I'm still trying to get back on my feet and recover from this financial disaster that the divorce put me in.

[00:03:09] Kat: And, um, I began working for a big real estate investor in the Puget sound. And so my role. Market analysis, I'd go out and I'd look at the properties for flips. And I would do the comps in the neighborhood, put the numbers together and basically optimizing the flip. And so as I'm flooding along with that, and I'm running my little short term rental on the side, I start looking at my rental and saying, you know, I can use the same skills, but on the short term rental side, and I saw my business, you know, shoot.

[00:03:43] Kat: And, uh, decided during the pandemic to start managing for other homeowners. And so that's how I got into hosting. Um, absolutely love it. And, um, it's been quite a ride but it saved my home. It sounds yeah. Saved my home from foreclosure. I was very close to having to foreclosure that was during the recession and it has me back on my feet financially.

[00:04:08] Kat: Been great.

[00:04:09] Liam: This is one of the things we see time and time again with hosts is that often when you get into short term rental, that's not always, you know, necessarily planned. Sometimes it is a necessity. And, and, and look at that, doing something a bit different to be able to cash flow. But one thing which people always share in common is the ability to take the action to actually, uh, you know, start doing something like this and, and to be brave.

What challenges has Kat faced?

[00:04:31] Liam: And as you say, it was, was scary when you first start doing it. So just talk us through some of that challenge of, for the very first one. What did you, what were the challenges that you had to overcome and was there any kind of perceptions that you had of short term hosting that has changed over time?

[00:04:47] Kat: You know, the, the first time I, I think the biggest, um, Anxiety trigger was just like, oh my God, what am I doing? I don't know. These people I'm handing over my home. I've you know, and where I was at, I had very little to, you know, what I had to spend. I basically invested everything I had in furnishing the home because of.

[00:05:12] Kat: The position I was in and are they gonna destroy it? And are they just a lot of unknowns? Like, I don't know what to expect at all. And so that was a hurdle that I had to overcome. And then, um, I'm sorry, what was the second part of your question?

[00:05:27] Liam: Was there anything which changed any perceptions of, of hosting that that changed over time?

[00:05:33] Kat: Yeah, absolutely. So, you know, actually starting with my first guest, um, You know, the guests are amazing, you know, for, you know, we hear the horror stories and, and there are guests that you don't want to come back, you know, occasionally, but overall the guests are amazing. And so my first guest came in and she took the time to write like, Hey, you know, I know this is your first time.

[00:05:58] Kat: And then she just gave me some very thoughtful suggest. . And so that was a very positive experience for me. And it just took off from there. Like I love the guests, I love interacting with the guests. Um, they appreciate having a home to stay in versus a hotel and they, you know, tend to love it and treat it like it was their own or better.

[00:06:20] Kat: So, yeah, that was the big turnaround for.

[00:06:23] Liam: That's really cool. So you went on from the first one, which was your own home, where are you up to now? So how many units do you manage or own now manage and to do rental arbitrage for you?

[00:06:34] Kat: Yeah. So, um, as you probably know, Liam, I, I. I, you know, I still have some challenges with my health and stuff.

[00:06:40] Kat: And so, but I am also, uh, because of my health, I become very chemically sensitive. And so I can't be in a home that has bleach or synthetic fragrance. I become very ill. So my, my niches and I tell all my owners, I do this for that. Our homes are eco-friendly green clean. And so as far as growth goes, I want consistent growth.

[00:07:04] Kat: I want quality of a quantity. And so I wanna make sure, you know, training the cleaners and getting the products down because not all the we can talk about later, but not all the products are actually, you know, uh, doable for people with, with chemical sensitivities. And so at the moment, I'm at five and I have three that will be onboarding, uh,

[00:07:27] Liam: That's amazing.

[00:07:27] Liam: That's amazing, but that's still that's growth every step of the way. And like you say, you've got a unique, uh, feature there, which I wanna dive into and talk more about. So you've, you've mentioned green cleaning and that side of things. So talk me through what that is and why it's a benefit to both your guests and also to, to the owners who you're looking to manage for.

[00:07:48] Kat: Yeah. You know, and it's, it's interesting cuz it's, it's really multifaceted. It's it's. It's good for our environments. It's good for our communities that we have our short term rentals in. Um, and it's good for our cleaners. Our. And the homeowners. So, uh, what it means is like, for me personally, as I mentioned, you know, it's our cleaning products and, uh, eco families become a big buzzword and you know, more and more people are wanting to be healthier, whether they have reactions or not.

[00:08:17] Kat: And so companies are picking up on this and, you know, I can't speak for other parts of the world, but in the us, how we market things can be. Deceptive. And so they can market things as natural. And I learned this the hard way, and you, you have to read the labels. And a lot of times they'll put natural stuff in on top of the chemicals that are causing the issues for a lot of these people, which in the us is 40% of the population.

[00:08:42] Kat: According to the last, uh, study that I could find, which was back in 2016. So. So you have to be very diligent on the products that we use. We read the labels, we know exactly what's in there and we're not necessarily fragrance free, but if we do use fragrances, it's always where we can see where the natural source comes from, like an essential oil or a plant versus, uh, something that's just generic label.

[00:09:06] Kat: That's fragrance tends to be the

Do guests appreciate the eco aspect?

[00:09:08] Liam: problem. And do you find guests, uh, you know, Eco and eco-friendly sort of stays is, is getting bigger and bigger. Certainly is, is something that, you know, we all can and need to do more about. So is it something that your guests compliment you on and do you find that, uh, people are quite appreciative of that?

[00:09:26] Liam: And do you market that as part of your, your stays initially, so guests know before they book?

[00:09:31] Kat: Yes. So I have not, you know, All of it. I have not been marketing it, um, gearing up towards that to really market it more. Um, we do let guests know, and I, we do get, uh, guests who will say, you will ask, what is it that you use because I am chemically sensitive.

[00:09:50] Kat: And so, you know, we're ready with the, this is what we use. And then a lot of times they come back with their own, their own suggestions of what they use at home, which is great too, cuz it's just a sharing community at that point. Um, because we're all trying. To, you know, not to be able to travel and not become ill.

[00:10:06] Kat: And it's a big, big issue for many people where they've stopped traveling. I have an aunt who cannot travel. Because she becomes so ill, uh, due to it. So, so that being said, we will be, um, posting, um, a host guarantee in all of our properties that we are eco-friendly and what that means in, in our properties and marketing it and really pushing it.

[00:10:27] Kat: So it'll just grow from there and we're going, we're doing a change.org petition to Airbnb. So that they will hopefully add it as a search criteria and an opt-in for the host that if they want to be eco friendly and then they have to check off that, you know, this is what it means that they're echo friendly.

[00:10:47] Kat: Just for that chemically sensitive community.

[00:10:50] Liam: I know a few of the OTAs have got certain options around, uh, ticking options of, of, of being uh ecofriendly and also, you know, reusable, soaps and, and that side of things. So, yeah, it's definitely an area of growth and I can see, uh, you know, I can see them adding, uh, a feature like that.

[00:11:07] Liam: And at the time of, of recording. You know, Airbnb have just released their summer 2 22 updates. So, you know, these things, you start to see categories on there of unique stays of, uh, you know, sort of design stays and stuff like that. And there certainly is room for eco stays, you know, eco stays and that side of things.

[00:11:27] Liam: So I can really see that growing. Absolutely so obvious. If we've talked about, obviously how you got started your, your business as it is now, and your kind of niche is the, uh, you know, sort of the echo friendly, um, cleaning and that side of things. Let's talk about the tech that you use within your business, because obviously people listening to this, uh, um, curious to see how other hosts do it.

What tech does Kat use and how does she use it?

[00:11:52] Liam: And that's one of the things that we do this, this mini series for is to find out what tech do you use? How do you use it and how has it helped your business?

[00:12:01] Kat: So, yeah. Um, I wanna preface this by saying that, you know, I was unable to work for 13 years. You know, I was recovering from a pituitary brain surgery and, and they removed half my pituitary and.

[00:12:15] Kat: Anyway, and all that to say. So in, in tech, in tech world, that's like 50 years . So I jump back in and, you know, tech is a very important part of this business, especially if you have more than one property. So the tech that I am using is, you know, a, a property management system, of course, um, I'm with post fully for that.

[00:12:35] Kat: And, um, I also do dynamic pricing and I use I've used them almost all of them, but I'm using, uh, price. And, uh, for managing cleaning, maintenance and supplies, I use breezeway.

[00:12:51] Liam: That's cool. Cool. And,

[00:12:52] Kat: oh, and. Well, yeah, and I also have stay fi and there's probably some others,

[00:12:57] Liam: but , ah, stay Fifi. Brilliant. So let's talk a little bit more about, um, we've got a very similar stack, by the way, in terms of the tech we use for both our hospitality businesses, let's talk about breezeway and how you're finding that has helped and, and what it is for those listening.

[00:13:11] Liam: Who, who maybe not too familiar with breezeway, what, what does it do and how does it help you?

[00:13:18] Kat: Yeah. So, uh, breezeway is an app that, uh, helps to manage cleaners, um, maintenance and supplies. And so, um, I just. Implemented it, and I'm training my cleaners on it now, but it's fantastic because, um, you know, it has the checklist and you can have more than one checklist, so, you know, departure versus deep cleans or whatever.

[00:13:43] Kat: And, um, and you can put photos in there so they know how to stage it. And I am. I'm like a beast mode on the staging. And I don't apologize. , you know, so we're at a high level of training for our cleaners, so it's very beneficial for that. Um, and then they can report issues which can trigger the, your maintenance person.

[00:14:04] Kat: And of course they can accept or decline, but it's really, uh, great for automatic. Uh, our automating the schedule. For cleaning supplies and maintenance, um, helps you manage your amenities, um, cleaning supplies, you know, every, anything that you put in there, basically in those three categories, it

[00:14:23] Liam: just makes things so much easier.

[00:14:24] Liam: Doesn't it? And especially that's that kind of, can we remove day to day hassle? Ops in short term rental and for hospitality can be quite complicated. And if you're, you know, if you're still using, uh, you know, older systems, pen and paper and that side of things, this is where this new tech can really help you.

[00:14:43] Liam: And, uh, for me, just being able to see the pictures of the cleans after they've been done. Without necessarily having to go there, like you say, the staging and that side of things is just so important. So that's really cool. And so let's talk a bit about stay, cuz stay FFI is something which I think, you know, to, to grow an email list, which we are very keen on that Bruce, Lisa, you get direct contact with your guests is so important.

[00:15:08] Liam: How long have you had stayi and uh, how are you finding it at the moment?

[00:15:12] Kat: So I've had stayi for. Six months, uh, probably around six months. And, um, I actually, I, I love it for, for what it does, which, you know, for people who don't know what it is, uh, safe, I, um, Attaches. I'm not gonna say technical terms here.

[00:15:33] Kat: So it attaches to your, your wifi system. And so then guests can either scan a QR code or enter the, the wifi information and to get onto the wifi, it'll ask for their email. And so then you have every guest email that's verified, and now you have your, your mailing list that you can stay in touch with and convert to direct bookings and all that good stuff.

[00:15:57] Kat: So I have, uh, quite a. Um, it can, you know, like with any tech, there can be a glitch in there, but for the most part, it works very smoothly. And, um, and so with the marketing that I am doing with the echo friendly and the new website that I'm having built, I'll be launching my, um, email campaign and getting in touch with the guests and, and starting that whole adventure.

[00:16:27] Liam: It's it's such a cool way to collect emails cuz unlike, um, we, we talk a lot about how we can collect emails or if you've got a PMs, which allows you to collect emails from guests and how important that is, because then you're not relying on anyone else. You've got a direct form of contact. Obviously the guest is given you permission to, to be able to remarket to them.

[00:16:46] Liam: And there's such a good way of doing so. In the past. And traditionally we are just taking the lead guest details. Exactly. Whereas with stay, fight every guest who is staying there. So especially if you've got big properties, you know, we've got properties which are four, uh, four bedrooms and, and three bedrooms, that side of thing.

[00:17:03] Liam: So if you imagine you could, you could have eight, 10 people staying and that you could collect all of those email addresses. And of course, if you're then able to remarket to those. Potentially, if you've got last minute deals, if you've got new units launching all of that side of things, you can send them an email, uh, as long as you've set up your email marketing and, uh, that, that is a again, part of your tech stack then.

[00:17:24] Liam: So who, who do you use for your email marketing?

[00:17:28] Kat: Well, so I haven't done the email marketing yet, so if you have any suggestions, let me know. Um, in the past I've used, um, like mechi. Um, I, I will have to check to see who all integrates with that. Uh, if I'll go with someone like constant contact, but I'll be reaching out to, you know, my, my mastermind group

[00:17:51] Liam: so, um, for those, for those listing, me, me and Kat are part of the same mastermind group.

[00:17:55] Liam: We meet up every Monday and, uh, discuss all sorts of tech and. It's just a really good way of keeping accountable. And, uh, I mean, let's, let's talk a little bit about that. How have you found since being in a mastermind, your business has changed and, and this isn't, uh, J just to let everybody know this isn't something which is, is arranged for anyone.

[00:18:14] Liam: This is just a, a group of similar hosts, all getting together to, uh, to, to speak about the, the systems and the tech. And, uh, yeah. How, how has things changed since having accountability weekly?

[00:18:25] Kat: You know, it's. I'm not SU well, I wouldn't be where I'm at today without my mastermind group. I wouldn't be where I am today without the mentorship group that I had joined and paid for.

[00:18:38] Kat: You know, and they've always talk about like the books that you read and the groups that you, and you're always wanting to be with the people who know more than you and or that are going on that journey and growing with you. So it's been vital, um, because you know, It. And I've said this before this business has the most moving parts of any business I've ever done.

[00:18:55] Kat: And you just feel like you're juggling things, you know, until you can get the tech in place and you can, you can hire and train people. And there's a lot of details. And so it really helps to have, you know, people that are on that same journey, even at different. Thoughts in the journey that can share, you know, what works for them, what doesn't work.

[00:19:14] Kat: So we, we throw out ideas and we go with it. It's been fantastic. Absolutely game changer.

[00:19:21] Liam: I couldn't have said it by myself. That is that's awesome. And this is partly why, I mean, we've, we've got the Boostly academy here at Boostly and, uh, we actually worked out there's there's, there's over 800 members in there now, and we worked out, we, we sent out a questionnaire the other day about, uh, how many years have you been hosting and between everybody in the academy?

[00:19:39] Liam: It, um, equated to over 10, uh, uh, 10,000 years of, of hosting. Awesome. Which is when you consider that combined knowledge and all of those, uh, you know, awesome hosts, different experiences, the number of guests that, that must have hosted. So it's so important to become part of some sort of, um, some sort of mastermind or to just invest in yourself.

[00:20:00] Liam: Isn't it. So, um, that's one thing that you can definitely see and, and get that vibe from you. So. One thing that we should definitely talk about is that we are in an up and coming, uh, project together, which is hospitable hosts. Uh, hospitable hosts is thanks to, uh, fellow, uh, boosty, uh, member, which is Jody Sterling.

[00:20:20] Liam: She had an idea about six months ago to take stories from hosts all across the world and put them together and bring them together in a book, which is, uh, available on may the 16th of 2022. So if you're watching this. Uh, you'll be able to still, uh, you know, register on the email list to be able to receive, uh, you know, a notification when it comes out.

What got Kat involved with Hospitable Hosts?

[00:20:40] Liam: And if you're listening to this on the podcast, then, uh, you'll be able to go ahead and, uh, and purchase it. And that is on, uh, WW, hospi, hospitable hosts.com. And, uh, so Kat let's talk about that side of things. What got you involved with the, with the project and what does it mean to you to be a hospitable.

[00:21:00] Kat: So, you know, I, I learned about the project through, um, Julie, George, who was one of my mentors or was my mentor. And, um, it drew me in, because I love Jody's concept of bringing all these stories together. Nobody's done that before. And so, um, I definitely wanted to be a part of it because I just think a collective.

[00:21:27] Kat: Collaborative effort to, to get the stories out and, and share what, what being a hospital host is all about to each of us and how buried those stories are, is just incredible. So, um, of course my chapter is on, you know, how I, uh, decided to be, you know, echo friendly and why it's important. And, um, so I share a lot about that in the chapter that I.

[00:21:52] Liam: I love that a little sneak peek in there. And is there any, uh, tips that you'd have for others? I mean, hospitable hosts, this is, this is what Jody, we, we had Jody on the podcast the other day and she mentioned that, you know, there may be other, other books coming up. What would you say to other people who have got a story to tell and, you know, should, should they get involved?

[00:22:13] Liam: What, what advice would you have for them?

[00:22:15] Kat: Yeah. You know? Absolutely. And I think, you know, one of the things. If I could go back and I would, could tell myself, you know, what to do or not to what advice I would give myself. It would be to trust myself, trust my gut trust in my story and my, my talents and my experience, and then just go for it.

[00:22:35] Kat: And I think that's part of sharing your story or being a part of a collaborative book is to, um, Put aside any, any self doubts or anything, and just tell your story, you know, as humans we are we're storytellers. Like I love to hear people's stories and we love to tell our stories. And so I would just say, you know, tell your story.

[00:22:56] Liam: There's there's so many. And, and the thing is you can learn so much from, from each hosts, everybody we're all in the same industry, but everybody's business is unique. Everyone's personality is unique and that's reflected in the, in, in the homes that we offer. Isn't it. And, uh, Even today talking to, uh, you know, another member of the, the boost Lee academy, who has, has got, um, a very different style and a very different type of business to, to, to a business that I've ever considered.

[00:23:23] Liam: And, you know, it's, it's just great to talk to a host to, to see how, how differently this, the same industry can be done and, and how everyone can cash flow from it. So obviously we've talked about your, uh, your business, how you got into it. We've talked about some of your tech stack. We've talked about the book.

[00:23:40] Liam: If there was, uh, any tips that you could give to, to new hosts and, you know, to people who, you know, they might be listening to this and thinking, do you know what, uh, cat has, has overcome, you know, quite a big challenge at the start 2014 to start hosting, what would you like to, to say to them about, you know, getting going,

[00:24:00] Kat: you know, uh, I would say, you know, like what I did, I, I researched the market, you know, if you're not uncomfortable with it, you kind of research the market, see how it's going, but just, um, be willing to learn, be open to making mistakes and adjusting as needed.

[00:24:20] Kat: Um, but in the end, just, you know, how would you say do it, just go for it and do it. Um, Find a group of people, you know, as, as you go along, you're gonna find a group of people that you click and connect with. And it's an amazing community of people who love to, to share nobody's stingy with their ideas or anything.

[00:24:41] Kat: So, um, yeah, we'd welcome to have more people. So

A little more about Kat

[00:24:46] Liam: it's a really golden nuggets of advice there. So. What we like to do is we reach towards the end of these, uh, episodes on the podcast and on the lives. What we like to do is do a couple of quick fire questions and, uh, I've got some particularly fun ones for you today.

[00:24:59] Liam: So these can be as short or as long answers as you like, but, uh, yeah, let's, let's go into it. So if you could have any superpower, what would it be?

[00:25:08] Kat: Oh, yay. so I hate quick fire questions cuz my, my brain just freezes up. So you just watch Kat just. Go like zone now. Um, my superpower, I would love to have the superpower of

[00:25:27] Kat: time travel. Ah, cool. Going into, yeah. Going into the future or the past.

[00:25:32] Liam: Do you know what that leads me? Nicely things. that leads me nicely onto the second question. This is if we've, uh, as if we've planned it, what time period would you travel back to if you could travel in

[00:25:42] Kat: time? Oh yeah. You know, if I could travel back in time, uh, I think I would go to, I think I would go to England and the queen Victoria period.

[00:25:58] Kat: Which was an interesting time. And I kind of probably just shake things up a little more than I should, but ,

[00:26:04] Liam: I like it. I like it. Uh, welcome. You can, uh, have your tea across here as well. exactly. So, uh, would you drive a cuddle, a baby Panda or a baby penguin?

[00:26:16] Kat: Oh baby

[00:26:17] PDA,

[00:26:18] Liam: baby Panda. Nobody ever says penguin to that one.

[00:26:22] Liam: And, uh, and lastly, who has inspired you and who's somebody that you look up to and, and that you've learnt from, and, you know, potentially that you'd advise other people to, to follow.

[00:26:32] Kat: Oh, man. Uh, you know, there's quite a few, the, the first one that actually comes to mind with that question is, um, Kevin max.

[00:26:41] Kat: So, uh, he's one of the. Creative geniuses of our time. I believe that he's an, an artist, a poet, um, and he is just been very inspiring to me. Um, as far as just facing adversity and, uh, being creative, even when, uh, you know, it may not suit the. You know, the best, uh, commercial interests and things like that, just being true to oneself.

[00:27:12] Kat: So he's been very inspirational for.

[00:27:15] Liam: It's really cool. That's a, a different, different sort of answer. So, uh, thank you so much, CA I feel we've really got to know you and your business in that. We've got a bit behind the host. We understand, you know, the challenges that you've gone through and, and the tech stack that you use.

[00:27:28] Liam: So I hope people who are listening as, as picked up some tips and, uh, some, some actionable things, you know, some of the tech that you can use or, or some of the, the communities that you can reach out to. So if people who are listening, want to get in touch with your cat, what's the best way to do. Yeah.

[00:27:43] Kat: So, um, my website is B and B equity group.com.

[00:27:48] Kat: And this is more of an owner facing website where you can send me a message. Uh, we will be launching a new direct booking website soon. That's echo friendly B and b.com, but that is still under the works. So, yeah. Get in touch with me. Just, just go to my, uh, website B and B equity group dot.

[00:28:07] Liam: Cool. Cool.

[00:28:08] Liam: Thank you so much. And again, uh, you know, the, the book is, uh, is coming out on the 16th of May hospitable host, which Kat is a, a co-author of, along with Mark Simpson, along with myself. And you can go and register for the waiting list now, which is. WW dot hospitable host.com. And, uh, yeah, we look forward to, uh, sharing the stories, things which can inspire, motivate, and, uh, educate sort of hosts from across the world.

[00:28:35] Liam: So hope this has been useful if it has then, uh, you know, add some comments to, to the video and, uh, reach out and press the like button and we'll see you on the next, behind the host, uh, podcast. Thank you very much, Kat. We'll see you again. Thank you.

[00:28:50] Kat: Thank you so much for checking out today's podcast episode now, before you head and go anywhere else before you click to the next episode, before you do that, do me one big favor and go check out boost Lee dot code UK slash trust IRA at a sponsors of all of the boosty content and the reason why I work with them.

[00:29:08] Kat: And the reason why we spread the message of IRA is that when a host or a company is looking to get more into direct bookings, the main question they have is around trust as in will a. Trust that I am a true and real business. Will IRA take care of all of that. And they've got a special offer that is only available to boostly people, but to do that, you need to go to boost Lee, which is B O O S TL Y dot code UK slash trust.

[00:29:35] Kat: You can find out all the information there. You can book in a demo book in a call, and then you will get your super special offer of it is only available to Boostly peoples. Thank you again for tuning. Do go check out IPRAC. We'll be back again very shortly with another podcast episode, but until then, we'll see you all very soon.

[00:29:51] Kat: Take care.

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