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CMA Investigation: The Future of Booking.com and Expedia – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season! In this episode, I talk about CMA investigation and how it is affecting Booking.com and Expedia.   On the 27th October 2017, the CMA opened an investigation into how the Online Travel Agents conduct their business. We are now in July 2018. I wanted to update my …

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Simple meaning of GDPR explained for hospitality owners – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season! In this episode, I talk about GDPR and what it means for hospitality owners in simple terms. I want to explain GDPR so that anyone can understand it. What is GDPR? Wikipedia tells me this: “The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by …

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3 simple tips to boost your Direct Bookings in 2018 – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season! In this episode, I talk about 3 things you can do in 2018 to boost your direct bookings.   Now, if you are already doing really well and don’t have any availability for 2018, you can skip this post. However, if you would like some help …

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Say no to Online Travel Agents and Grow your Hospitality Business – Interview with Lin Mount of Lori – Boost Hospitality Podcast

  The Boost Hospitality Podcast is back for another season! In this episode, I talk to Lin Mount of Lorien House about how to say no to online travel agents and grow your hospitality business. Are you brave enough to market your business without the help of the online travel agents? I interviewed Lin Mount …

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The 7 Golden Rules to Turn Negative Reviews Into New Customers – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season! In this episode, I talk about how you can turn negative reviews into new customers. Online reviews are powerful. They can reach would-be customers worldwide, quickly and easily spreading the word about your business. But what if you get a negative review? Not responding to it …

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Want to get the most from Expedia? Follow these 3 ultimate ways – Boost Hospitality Podcast

  The Boost Hospitality Podcast is back for another season! In this episode, I talk about 3 ways that you can get the most out of Expedia. The trick with all the online travel agents and listing sites is to put your information everywhere. These companies invest billions to ensure that they are seen first when …

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5 Tips To Boost Your TripAdvisor Ranking – Boost Hospitality Podcast

  The Boost Hospitality Podcast is back for another season! In this episode, I talk about the actions you can take to increase your TripAdvisor ranking. Isn’t it exhausting trying to keep up in this world of constant competition? Potential guests are continually looking for top-rated properties. Did you know that approximately 95% of your customers will …

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How to turn lookers into bookers – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season, and this time, I am interviewing the people who are making a difference in the Hospitality Industry. This episode is all about turning “lookers” into bookers.   This episode is a bonus. I spoke to Jessica Lorimer, sales coach and leadership expert. I consider this a big …

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