Touch Stay

Say goodbye to the never-ending cycle of updating paper documents and answering repetitive guest questions! Touch Stay digital guidebooks include all the essential and inspirational info guests need to know before, during and after their stay. 

The result?

1. Guests ask fewer questions
2. You spend less time managing guests
3. Better prepared guests have their best stay and leave even better 5* reviews

86% of customers have halved the time they spend managing guests when using Touch Stay!

From check-in instructions and house rules, to local attractions and tips for guests to get the most out of their trip, Touch Stay digital guidebooks are jam-packed with features to improve the guest experience and make your life easier.

Guests can access your guidebook from any device without downloading an app – or even needing an internet connection!

Your guidebook, your branding

Drive bookings, build loyalty and nurture repeat business with a digital guidebook that looks just like your website:

• Fully-customisable templates for every type of business
• Apply your logo, brand colours and fonts
• Add beautiful images and engaging videos

Master the art of guest communication

Automate your guest communication flow with Memo, Touch Stay’s guest messaging tool:

• Schedule SMS and emails to keep guests engaged
• Use customisable message templates
• Reduce repetitive questions

Local area guide

Easily create a personalised local area guide integrated with Google Places:

• Share hidden gems, local recommendations and amazing adventures
• Let guests plan their best trip and navigate the local area with ease
• Include upsells and additional services to drive revenue

Special Topics

Turn first-time guests into lifelong customers with Touch Stay’s built-in features:

• First Impressions: let guests leave a star rating (and optional comment) based on their first moments at your property, letting you get ahead of any issues.
• Email Capture: collect guest emails in a friendly, non-intrusive way to stay in touch long after their stay.
• Ratings: let guests provide feedback about specific aspects of their stay.
• Weather & Tide Widgets: allow guests to plan their packing and activities with real-time updates about local conditions.
• Translations: speak your guests’ language to make them feel at home. Auto-translate your guidebook into 17 different languages.
• QR Codes: make things easy by using QR codes to direct guests to any section of your digital guidebook (or to the guidebook itself!)

The human touch

We’re a friendly bunch and will always provide a helpful, human response. As well as access to our customer success team, Touch Stay users can gain expert guidance via our Knowledge Base, by exploring our demo videos, listening to our podcast, or asking questions in our Facebook community – filled with Touch Stay users from around the world.

Delight your guests. Stop repeat questions. Grow your business.

Try Touch Stay today with a 14-day free trial (no card details needed!)

Already a Boostly customer? Use code BOOSTLY10 for 10% off your first year’s Touch Stay subscription!

Watch this demo video. It explains exactly what Touch Stay is and how it works.

https://youtu.be/n9skwA2oh_c?si=-IgG1Hl6qQa60N4C