Guest Guru

Guest Guru: Your Personal AI Assistant for Short-Term Rentals


Guest Guru is an AI assistant designed to manage and automate guest messaging for short-term rentals. This platform eliminates the hassle of repetitive guest inquiries, ensuring you never miss a message. It's responsive 24/7, continually improving over time, and aims to help you achieve more 5-star reviews from your guests.

Key Features

Fully Automated Guest Messaging

Guest Guru takes over the task of answering repetitive guest questions, allowing you to focus only on the most important messages. It's like having a personal assistant that works while you sleep, ensuring your guests receive timely responses.

Smart Learning Over Time

The AI assistant becomes smarter with each interaction. It learns from your responses and adjusts its future replies accordingly, ensuring an ever-improving service for your guests.

Customizable Tone of Voice

You can choose the tone of voice for your AI assistant, or even create a custom tone. This feature allows you to maintain a consistent brand voice across all guest interactions.

Property-Specific Details

Every property is unique, and Guest Guru understands this. The platform allows you to add specific details about each property, ensuring accurate and relevant information is communicated to your guests.

How It Works

  1. Integration with Your Channel Manager: Begin by connecting Guest Guru to your Channel Manager. This step allows you to import all your properties into Guest Guru seamlessly, ensuring all your listings are ready for automation.
  2. Customize Your AI Assistant: Once your properties are imported, the next step is to customize the AI bot according to your properties' specific needs. This includes setting up responses for common guest questions and defining the tone of voice for your AI assistant.
  3. Ready to Use: With your properties imported and your AI bot customized, you're all set to use Guest Guru. Enjoy the convenience of automated guest messaging and focus on what matters most – providing an exceptional guest experience.


Guest Guru offers a range of pricing options to suit different needs:

  • Starter: $1/mo for the first property, including AutoHost Messaging, Escalations, and Custom Questions.
  • Superhost: $14/mo per property, including AutoHost Messaging, Escalations, and Custom Questions.
  • Smooth Operator: Custom pricing for 25+ properties, including PMS Integration, Data Import, and Escalation Channels.

Privacy and Security

Guest Guru prioritizes your privacy and security. Your data and messages are never shared with outsiders. The AI model continues to learn and improve from your conversations, but what happens in your private chats stays in your private chats.

Take back control of your rental inbox and streamline Airbnb guest communication with AI. Get started with Guest Guru today!