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chat apps for hotels short term lettings are a great way to modernize modernise your business in 2019

Chat Apps: How to get ahead of the curve

Chat apps are a growing space for marketers, and the opportunities for hospitality businesses are endless. Particularly popular with younger customers, they allow you unique opportunities to communicate with guests and market your business. Here are just some of the ways using chat apps can help you increase bookings and improve guest experience. Communicate directly …

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win at email marketing by making some key changes in 2019

Email Marketing: How to master your engagement in 2019

Email marketing is an amazing tool for growing your business. Not only can you increase direct bookings, you can also drive upselling and learn more about attitudes towards your business through effective mailouts. From newsletters to booking confirmations – there are a number of ways to influence potential and existing customers. With the New Year …

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Upgrading your property can be a great way to boost your bookings and your income

Upgrading Your Property and How It Will Increase Bookings

If you are looking to improve hospitality bookings, it is important to make sure that you are upgrading your property regularly. By paying attention to the state of your property, you will be able to improve reviews and attract more guests. You can also encourage repeat customers. Here are just some of the benefits of …

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How to turn lookers into bookers – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season, and this time, I am interviewing the people who are making a difference in the Hospitality Industry. This episode is all about turning “lookers” into bookers.   This episode is a bonus. I spoke to Jessica Lorimer, sales coach and leadership expert. I consider this a big …

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What is the one bit of advice you wish you had received – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season, and this time, I am interviewing the people who are making a difference in the Hospitality Industry.   This episode I spoke to different hospitality owners who I found through The Hospitality Community!   I asked two questions of these industry leaders: What are their favourite …

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Why it is so important to build a customer list – Boost Hospitality Podcast

The Boost Hospitality Podcast is back for another season, and this time, I am interviewing the people who are making a difference in the Hospitality Industry. This episode, I spoke to Yvonne Halling, the Bed and Breakfast Coach. Yvonne has an amazing story. She had a property in France, but after moving back to the …

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Different stages of the booking process and buyer’s remorse: A podcast

This episode is about buyer’s remorse. Buyer’s remorse happens when you’ve done all the hard work, your property has stood out, the guest has decided yours is the place they want to book, they’ve submitted their card details, and they’ve booked with you…and then they cancel. Statistically, a whopping 30% of bookings made through an …

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Working with the OTAs? Let’s learn some pros and cons

Want to boost your direct bookings? Click here! As a hospitality accommodation owner, it is very difficult to escape the influence of the Online Travel Agents. They loom over all of our forays into online marketing, dominating the search engines, seemingly ever-present in the eye line of potential customer’s initial searches. As an independent business, you …

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Podcast: Recap Of How To Increase Direct Bookings

Want to boost your direct bookings? CLICK HERE! Our final podcast is a short recap of the other five podcasts, covering what we talked about and what steps you can take to increase your direct bookings! Episode 1: Website In the first episode, we talked about how your website is the gateway to your property. …

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