The Boost Hospitality Podcast is back for another season! In this episode, I talk to Lin Mount of Lorien House about how to say no to online travel agents and grow your hospitality business.
Are you brave enough to market your business without the help of the online travel agents? I interviewed Lin Mount of Lorien House, who is doing just that. I had some questions for her about her experience as a hospitality owner. Fortunately, she was kind enough to share her story and marketing tips with us for the blog. Enjoy!
How many years have you owned your property?
Nearly 2 years! We moved to Fort Augustus from Lancashire on April 21st, 2016.
What does Lin Mount love about being a hospitality owner?
Meeting people from all over the world and learning about their cultures. I love listening to their reasons for travelling to the UK, where they have been, and where else they are going. In addition, I find that guests enjoy talking about their lives, their families, and experiences and I am genuinely interested (or am I just nosey ).
What is your favourite thing to do in the local area?
We are so lucky to live and work in the beautiful Scottish Highlands in the pretty village of Fort Augustus. It is situated on the south end of Loch Ness.
You are one of the brave hospitality owners who does not list your property on any of the Online Travel Agents. Why did you make this decision?
Before moving into our B&B, we always thought we would be listing with Booking.com. We looked into it. We only got 5 advance bookings that the previous owner passed over for the whole season. When we opened for business, the doorbell started ringing within a week and didn’t really stop until October.
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