My Top Tip to Welcome Guests in 2021

Welcome to Boostly Podcast Season 11 Episode 4. This is a recap of Facebook live video where I talked about my top tip to welcome guests in 2021.

Here's the audio for this episode:

Here's the video for this episode:

Timestamp

01:20 My top tip
02:20 How to use QR codes
03:00 Use QR codes for your digital guidebook

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Transcript from the Episode

My name is Mark Simpson and I give hosts just like you the tools, the tactics, the training and the confidence to get more direct bookings. We are in our new office. As you can see, me and my wife are currently moving things around. We are yet to get a picture for this frame. But my good friends at Hostfully asked me for My top tip for welcoming guests.

And my answer to this and I'm sharing is QR codes. QR codes are one of our secret sources into how we got so many bookings and how we could grow our ranking on TripAdvisor purely because when we had guests enter the property on the back of the door, we had a QR code.

And next to it was a lovely little laminate saying please, at any point, review your stay, simply scan this code. And this was back in 2014-2015 when QR codes is very new technology especially with phones. Now in 2021, technology has expanded so much that all you have to do is hold up your phone to a QR code and it will take you to that URL,

How to use QR codes this 2021

QR codes are free to design super easy to print super, super easy to implement. I also recommend to get connected to the Wi-Fi and you should have your QR code really prominent. Maybe need a router on the back of the fridge or something like that. And just say Wi-Fi code scan here. It's super simple to implement, a simple Google search will show you how to put this in practice. But again, as far as guest experience goes little things like that are super key this 2021.

Use QR codes for your digital guidebook this 2021

Also as well seeing that we're talking to about Hostfully, our amazing friends and podcast sponsor and use a QR code to take people to your digital guidebook. Really powerful your digital guidebook is everything is everything that you should have in 2021 and beyond.

If you don't have a digital guidebook you are going to get left behind this 2021 so a QR code again will just take them simply to there so they can find out everything about your property about the things nearby.

Remember be proactive, proactive over reactive, be proactive this 2021. Go and get bookings and get prepared for revenge travel.

Our podcast sponsors

Hostfully + Orbirental: A San Francisco Startup Love Story | by Margot  Schmorak | Hostfully

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