Frontier, Spirit, and OTAs: Airline Rivalries and the Rise of Direct Hotel Bookings

STR Daily Podcast

We’re tracking airline expansions and hotel distribution shifts! Frontier adds 20 routes to capture market share, Ryanair partners with OTAs for seamless bookings, and European hotels boost direct bookings as OTA reliance declines—key trends shaping travel in 2025.

We highlight major moves in airline network expansion and hotel distribution strategies that signal broader trends in 2025.

Frontier Airlines Expands Aggressively

Frontier Airlines has announced the launch of 20 new routes, targeting some of Spirit Airlines’ most popular leisure destinations, including Fort Lauderdale and major Mexican cities. This move comes as Spirit faces financial uncertainty and a “going concern” notice, creating an opportunity for Frontier to capture market share. CEO Barry Biffle frames the expansion as a strategic play to strengthen Frontier’s position in the leisure travel market. By identifying gaps left by competitors, Frontier is capitalizing on both customer demand and market conditions, positioning itself as a more resilient and flexible player in the North American airline industry.

Ryanair Partners with OTAs

Meanwhile, Ryanair is rethinking its approach to online travel agencies (OTAs). The airline has partnered with Booking Holdings, enabling travelers to book Ryanair flights via Booking.com, Kayak, and Priceline, complete with loyalty account integration and real-time flight updates. This marks a significant pivot for Ryanair, which had previously criticized OTAs as “pirates.” The partnership reflects a growing recognition in the airline sector that collaboration with OTAs can enhance distribution, provide customer convenience, and drive incremental revenue, particularly when paired with digital tools that improve personalization and loyalty engagement.

Labor and Staffing Pressures

Airlines are also navigating labor dynamics, as staffing pressures become more visible. North American flight attendants have been advocating for fair compensation for pre- and post-flight duties, with Air Canada recently conceding on boarding pay following strike action. Labor expectations and union influence are shaping operational decisions, forcing airlines to balance profitability with employee satisfaction—a challenge that will continue to affect scheduling, pricing, and customer experience.

Hotels Shift Toward Direct Booking

In the European hotel market, distribution strategies are evolving rapidly. A survey of 700 hotel brands shows that reliance on OTAs is declining, with bookings via platforms like Booking.com dropping from 30% to 22% year-on-year. Direct bookings, on the other hand, are growing by 8–15%, driven by loyalty programs, personalized marketing, and metasearch optimization. Alternative accommodations are also gaining traction, while the slower recovery in corporate and group travel, alongside tighter regulatory oversight under the EU Digital Markets Act, is reshaping how hotels approach demand management. OTAs are no longer seen as primary revenue channels but as strategic tools for customer acquisition.

Hotels are increasingly investing in their own booking platforms, leveraging CRM data to provide personalized offers and enhance guest experiences. The focus is on building direct relationships with travelers, incentivizing loyalty, and maintaining control over pricing and inventory. This strategic shift underscores a broader trend in hospitality: operators are seeking to own the customer journey end-to-end, reducing dependency on intermediaries while maximizing profitability and guest engagement.

Implications for the Travel Industry

These developments highlight several key themes for 2025:

  • Agility and market responsiveness: Airlines like Frontier are capitalizing on competitor vulnerabilities and market gaps.

  • Digital integration: Ryanair’s OTA partnerships demonstrate the growing importance of seamless, technology-driven booking experiences.

  • Labor considerations: Employee satisfaction and fair compensation are critical for operational stability and service quality.

  • Customer-first hotel strategies: Direct bookings and loyalty programs are becoming central to hotel revenue management.

Final Thoughts

The travel landscape in 2025 is one of strategic adaptation and competitive positioning. Airlines are expanding routes and integrating technology to better serve travelers, while hotels are reclaiming control over their distribution channels, focusing on loyalty, personalization, and profitability. For industry stakeholders, staying informed and agile is essential. Those who can anticipate trends, balance operational efficiency with customer satisfaction, and leverage technology effectively will not only survive but thrive in this evolving environment.

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