Frequently Asked Questions

Questions about Boostly Websites

In a word, Yes.

Actually, we are so confident that I’ve even guaranteed it. Read On and see my guarantee below.


We will only host your Website. Domain and Email isn’t included in all Boostly Website Packages.

Your Domain and Email will remain to your account. We will not transfer it to our account.

Ok, just for a moment imagine you are booking your OWN holiday.

You have found two places, both with great reviews, and you’re on the fence on where to choose. One has a modern, beautifully designed and optimised website, with images showcasing the property with all it has to offer. And the other doesn’t…

Be honest with yourself…Which one would you book?

Ok, just for a moment imagine you are booking your OWN holiday.

You have found 2 places, both with great reviews on the fence on where to choose. One has a modern, beautifully designed and optimised website, with images showcasing the property with all it has to offer. And the other doesn’t…

Be honest with yourself…Which one would you book?

Our support team is based in Bali and The Philippines which is GMT+7.

They work 9-5, Monday to Friday so please expect replies accordingly.

Messages can be left on our Facebook support page and will be dealt with within 24-72 hours.

Please, I am not judging your current website. Because the chances are I haven’t seen it yet.

However, if you feel it’s maybe not up to scratch compared to the competition in your area and could be improved then it would be worth your while booking in a call here

Nothing at all. You stay in full control of your domain. 

Give us access to where your domain is stored and we will do the rest for no additional cost.

Please check this guide to know what we will need from you

We are not a booking engine.

We connect your property to our most trusted Booking engine providers so your guest gets the smoothest possible experience when they book at stay with you.

Your guest can easily email you directly for availability and questions so you have all the benefits of your own booking engine without the stress.

In the long term, we recommend you get an online booking engine for your hospitality business. However, for the short term, we can easily change it so people can email you directly for availability and questions.

We make it a policy to never get involved with someone else’s work. Our system and structure has worked for over 250 other businesses around the world.

It has been designed ‘Mobile First’ which 99% of other website designers and companies fail to do.

We are the market leaders in what we do, so with all this being said, when you join Boostly you are getting our tried and tested system that will turn your lookers into bookers

You can book in a call here to ask any final questions

There is a cost when running a website, however, not from us.

At Boostly we combined this into one monthly fee to take the hassle out and so you don’t have to spend hundreds on additional pieces of software or plugins to keep it as cost-effective for you as possible

The admin fee takes care of:

– Premium Hosting keeping your website running fast and smooth for your guests

– Essential Server fees to keep your website, well…online

– Premium Plugins that give your website all the bells and whistles

– SSL certificate to keep your site secure 

– Technical Support Team access so any issues can be sorted out ASAP

– Tutorial video updates to keep you making the most out of your investment.

The £25 Admin Fee is for all websites.

Here at Boostly, we don’t want you to feel ‘locked-in’.

You can cancel your monthly admin fee at any time if you feel like we should part ways.

Just so we’re on the same page though…

You will be responsible to move the domain to your new hosting (and pay any fees to do so.) and your access to the website will be restricted within 28 days of your request to cancel.


There will also be no refunds on the build cost for the Boostly website. (But we are not worried, as we know you’ll love your new Boostly site. (Full T&C can be found when signing up)

Nothing. Everything will resume as normal. We always encourage our clients to have a business email setup (ideally on Gsuite) and can assist and advise if you don’t have anything in place.

The Boostly Guarantee ensures that if you fail to get a full return on your investment after 12 months in new direct bookings on your Boostly Website, you will get 100% of your money back. 


You will be required to do the work to get your website live and watch some tutorial videos to help you achieve this. Please email [email protected] if you have any further questions

I’m going to level with you.

You probably can.


For any service prices can vary massively for a website, it’s no different. According to Expertmarket UK the average website can cost from £200 – £10000.

Data from Expertmarket UK 2020 

But if you are looking to save a few pennies…Remember, you get what you pay for…

And with a Boostly Website that’s so much more.

You can cancel your monthly admin fee at anytime. Please note, when you do this, your domain will be de-registered within 28 days of you cancelling and you will be responsible to move the domain to your own hosting and pay any fees to do so.

Your access to the Boostly website will be restricted within 28 days of your request to cancel.

There are no refunds on the price you paid for the Boostly website.

Full T&C can be found here.

You get what you pay for in this world. Free Websites provided by your PMS are templated designs that give you no freedom to do what you want with it, PLUS it has no use in terms of Google SEO.


Google prefers WordPress, it’s as simple as that. 


Your website is not only built on WordPress, but it is built for mobile phones.


We price our product better than anyone else in the industry so you’re not only getting a guaranteed website that will turn Lookers into Bookers you’re getting a website that will get you at least a return on investment, or your money back. 


There’s no one else in the world offering a similar deal. 

Yes! We would love to speak to you.


To book in your call click on this link 


Please note: We open up our calendar for the following week every Friday. If you don’t see any available time, check back on Friday after 12pm or message [email protected]

We are not a booking engine.

We connect your property to our most trusted PMS so your guest gets the smoothest possible experience when they book at stay with you.

Your guest can easily email you directly for availability and questions so you have all the benefits of your own booking engine without the stress.

No. We are not copywriters, we are website designers.

We need for you to give us the words and the images, then we do the rest.

If you give us minimal info, you will have a minimal website.

When you join the Boostly Done For You VIP website programme, you get a dedicated account manager and a private group chat so we can tease all of the information out of you.

This is a partnership and you will be in the hands of the market leaders.

Absolutely. While on average we price our website services lower than any (decent) company in our industry, we also realise not everyone has £3000 to spend upfront. That’s why we offer payment plans.

Plus on top, we have the money-back guarantee that ensures you will get at least a return on your investment in new direct bookings over the next 12 months, or your money back.

Questions about Boostly Academy

Boostly Academy is the ONLY Hospitality Training Portal in the world that has been created BY hospitality professionals FOR hospitality professionals.  

It’s been put together with the sole purpose of getting ‘heads on beds’, taking control back from greedy, commission stealing OTAs and 3rd party booking sites and giving our members 100% control of their own business without having to depend on others for occupancy rates.

I’ll level with you. You’ll get so much more out of Boostly Academy than just 3 things. However , as you’ve put me on the spot I have to say: 

  • Increased direct bookings and dramatically reduce your commission costs
  • More money in your personal bank account
  • Becoming a Marketing Master for your own property and beyond.

Ok, I’m sorry, I have to add one more.

  • Being part of the Exclusive Boostly Academy community who’ll guide and support each other 24/7 so you’ll reach the top.

Yes and No.

Of course, you can learn anything from the Internet, however, without guidance and support the chances of getting anything out of it is extremely slim.

Instead, you’ll probably find yourself just wasting hours, months and years trying to find anything which will specifically help for our industry.

😂 Touché

Don’t worry, I don’t offend easily.

Believe me, I walked in your shoes. My family has had their own property for close to 30 years so I’m not exaggerating when I say hospitality is in my blood.

And including the years I spent working in the marketing field for the top review sites in the world where I’ve had the inside track on the secret workings of this wonderful, but very tough, industry.

I believe I know what I’m talking about. (That’s not arrogance, just years of hard work)

Everything I’ve learned and have shared in Boostly Academy and has been applied to both my family’s business and hundreds of others with amazing success.

I know from running my own property time is precious. With that in mind our step by step videos can be picked up whenever you have a spare 15 minutes.

Most of our members commit around 2 hours a week at the start. I’m telling you now, if you really break down your routine you’ll be able to find 120 minutes. Especially when it could be the difference between your business being a success or failure.

Don’t panic. Neither had 95% of our current members. Boostly Academy was designed exactly with non-marketeers in mind.

The real question is can you afford not to market your property?

Alcohol, takeouts, and even a Netflix subscription at this moment in time, are in fact, luxuries.

Although you’ll miss them, (and believe me there are times I had to cut back too,) in reality they’re not going to get guests walking through your doors.

However, marketing your business isn’t a luxury. It’s a necessity. Without taking control now you are not giving your business the best chance to succeed.

Once you have the marketing down pat, your bank balance will more than be able to cope with any of the extras luxuries you want, and then some.

At this point, you just need to decide what’s more important…


Again, Boostly Academy is designed for self confessed Technophobes, who are any age.

Listen, if you can operate a smartphone or a washing machine you’ll have no problem at all.  

And remember you have full support to both myself and the Boostly Community to guide you through.

I do. I’m so confident in Boostly Academy and what I can do for your business there is 100% money back guarantee when you join.

Here’s how it works.

If you sign up today, and over the next 12 months complete the training at the Boostly Academy and have not seen improvements in your direct bookings, cutting of your costs and bottom line and the Academy hasn’t paid for itself then I’ll gladly send you back ALL the money.

This makes us risk free.  

If fact, the only risk is not signing up and your business staying exactly the way it is, or worse.

Of course, there is always a chance the unthinkable could happen which would cause me to stop.  

The same as in any other business.  

However, this is my family’s livelihood and I’m not going anywhere.  

Boostly Academy will be around for years to come and if my past members are anything to go by, you’ll gain so much knowledge and results in the coming months, even if I was to disappear in 20 years you wouldn’t even bat an eyelid. (Well, I hope you would anyway)


The short answer is Yes, it will.  

(But not for those who sign up for £951 Lifetime Access, 4 easy payment of £250 or the £99 spread out over 12 payments)

The reason?  

The current investment of Boostly Academy compared to the financial returns you can expect is extremely low. At some point in 2019 I’ll have to increase my cost to move more inline with the market.  

So, I suggest becoming a member sooner rather than later is your best option by far.


Yes, of course – If you still have any questions please send my an email at [email protected] and I’ll get back to you.

I’m glad you asked.

I have a easy test to find out if you are right for joining us and all you have to do is answer 5 simple questions:

  • Are you sick and tired of OTAs and 3rd Party Websites ‘stealing’ your hard earned profits through crazy commission costs every month?
  • Do you want more direct bookings and repeat guests?
  • Do you want to increase you review site rankings and your property to stand out in your area? 
  • Do you want to have a proven marketing plan in place and 100% control of your business?
  • Would you love all of the above?

And now for the results…

If you answered YES to any of the above question (especially number 5) then you are exactly the hospitality owner we are looking for at Boostly Academy. Those who want to take control and build a successful business.

If you have read this far and are STILL not convinced about joining and would like to get on the phone with me to discuss,

Questions about Boostly Content Creator

This is where you can grab your social media content, email templates plus much more to make your Short Stay Accommodation business stand out online.
To register to our membership programme, head to
Once you have done so you can join the group and get your Social Media Sorted.
Just register to our membership programme at
Once you have done so you can join the group and get your Social Media Sorted.

It’s not necessary to have a website for you to use the Boostly Content Creator.

You can post them on your Social Media channels.

But you could post them on your website as well. If you don’t have a website for your Hospitality business yet, you might as well sign up to our Website services at

No, this is a separate Boostly Product. However, Boostly Academy members do get a discount to join. Please email me if you have any question at [email protected]

The same goes for Boostly Website clients, this is a separate product.

Hosptitality Marketing with Mark Simpson
"Can’t recommend highly enough!"

I have been with Boostly Academy for a couple of years now. It’s a fantastic training site for hospitality owners. Genuine material from a good guy who knows his stuff! Mark Simpson never lets us down! Constantly updating engaging training, support and community
Can’t recommend highly enough!
Sharon Mears, Arralt Cottage, UK

Boostly Review from Sharon Mears Arralt Cottage
Boostly Review by Julie Mills Rolsen of Garth Mansion USA
"I suggest everyone find him and follow his guidelines"

Mark Simpson has been wonderful to work with on several levels. How some guy from the UK can be so full of information and then be so willing to share and help other innkeepers and business folks is behind me!
Thanks Mark, you are not getting rid of me for a long time. I suggest everyone find him and follow his guidelines.
Julie Mills Rolsen of Garth Mansion and Midwest Innkeepers Association, USA

"This pushed me out of my comfort zone"

Mark’s training for hospitality owners is brilliant. I recently joined the Boostly Academy and completed a 5 day facebook giveaway challenge with them.This pushed me out of my comfort zone, kept me motivated and taking actions and increased my facebook followers. Learning from Mark and fellow Academy members is invaluable to me a small business owner.
Jane Corner of Campden Yurts, UK

Boostly Review by Jane Corner of Campden Yurts
boostly review by Carl Mason of Summit Vacations in USA
"The information is succinct, easily applicable, even relatable"

Boostly, with Mark Simpson, is fantastic. The information is succinct, easily applicable, even relatable. The support from Mark and the groups as a collective are brilliant sources of support and camaraderie. It’s all
Simply amazing and indescribably valuable.
Carl Mason, Summit Vacations, USA

"Helped me get more direct bookings - that's for sure!"

Great content delivered by a genuinely knowable and clever chap! Helped me get more direct bookings – that’s for sure!
Liam Carolan, Ginger and Gold Ltd Serviced Accommodation, UK

boostly website review by Liam Carolan of Ginger and Gold
boostly review by Vic Brown of Bronllys Farm
"Mark Simpson, will be my one-stop training partner in the journey"

Boostly is a fantastic way to learn a wide range of online marketing techniques both through own-pace learning modules and the group exercises. The recent social media challenge was excellent with step by step clear directions and the camaraderie of hundreds of people involved with mutual support and encouragement. So much more to learn in my hospitality field and Boostly, led by Mark Simpson, will be my one-stop training partner in the journey

Vic Brown, Bronllys Farm, UK

"I would highly recommend to anyone with a hospitality based business."

Mark is very knowledgeable and supportive. The challenge was very well prepared. Overall it was an enjoyable experience and I would highly recommend to anyone with a hospitality based business.
Maria Louise Millen, Higher Trewithen Holiday Cottages, UK

boostly review by Maria Louise Millen of Higher Trewithen Holiday Cottages