After plenty of speculation, AirBnB are now rolling out their commission changes. You can now opt to charge guests a service fee of up to 20%, with 3% coming out of your rate – or build the rate into your price. This means that guests will not be charged the “service charge”, however, you will …
AirBnB Commission Changes: How They Will Affect You in 2019? Read More »
Direct bookings – every hospitality business wants them. Online Travel Agencies are great for picking up new customers, but they also take a cut of your rates. With pricing parity policies now in place on most of the major OTAs, it isn’t as simple as offering cheaper rates for direct bookings. You need to work …
5 Ways to Boost Direct Bookings for Small Hospitality Businesses Read More »
There’s big hospitality news about OTAs and what they’ll no longer be allowed to do come September 1. This week, the Competition and Markets Authority announced that it will force Booking.com, Hotels.com, Trivago, Agoda, Expedia, and Ebookers to stop misrepresenting rates and fees in their listings. As small hospitalities well know, OTAs like to mislead clients …
Big Hospitality News: OTAs Must Stop Using Misleading Sales Tactics By 1 September Read More »
If you own a hospitality and work with an OTA, then rate parity clauses are your personal headache. They’re the sneaky agreements whereby OTAs make sure that you have to offer the same rate across all of your channels. That’s a problem! It means that you can’t easily convince your guests to book direct with …
What Changing Rate Parity Laws Mean For Your Hospitality Read More »
After speaking to their partners, Booking.com have recently updated their website with a whole host of new features that can benefit short term rental owners. In an effort to woo these rentals away from AirBnB, these new features aim to make your experience a lot easier when using the website. These changes are announced at …
Short Term Rentals: Booking Makes New Updates To Entice Property Owners Read More »
Let me show you how to boost your direct bookings! *This is THE FINAL STEP of the GUEST BOOKING PROCESS!** On this blog, we have been talking about the five steps of a guest’s booking process. In the last four posts, I covered PLAN, RESEARCH, DECIDE, and BOOKING. If you haven’t read these posts yet, …
Guest Booking Process – Step Five Of The 5-Step Series Read More »
Learn how to boost your bookings! Step 4 is the most crucial step in the guest booking process yet. This is what Expedia and Booking.com have spent millions on. They’ve perfected this step over the years. It’s time for you to perfect it, too. Step 4: BOOKING It’s time to get the customer to book! …
Guest Booking Process – Step Four Of The 5-Step Series Read More »
Learn how to boost your bookings There are 5 steps to the guest booking process. I’m going to walk you through each one, starting with Step 1: PLAN. When you fully understand all five steps to the guest booking process, it will, in turn, help you understand how to increase your bookings. The OTAs understand …
Guest Booking Process – Step One Of The 5-Step Series Read More »
Want to boost your direct bookings? CLICK HERE! Our final podcast is a short recap of the other five podcasts, covering what we talked about and what steps you can take to increase your direct bookings! Episode 1: Website In the first episode, we talked about how your website is the gateway to your property. …
Podcast: Recap Of How To Increase Direct Bookings Read More »
Welcome to the third episode of the Boost Hospitality Podcast! I have released this new six-part series to go over the five of the easiest ways you can boost your direct bookings. Each episode is under 10 minutes long, so you can easily consume as you’re getting on with your busy day. You can download …
Podcast: Quick Guide To Working With Online Travel Agents Read More »